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Guarantee
All our structures carry a standard ten year guarantee for the roof,
roofing shingles, galvanised metalwork and the tanalised sub-floor. The main walls of the structure may be stained and
treated by the customer, to determine the final appearance of the
garden lodge, with any good quality water based, all weather, all
external timber species wood treatment with a colour pigment. Once
this has been carried out the guarantee on the treated timbers will
be as per the treatment supplier's specifications. If the decision
is made to leave the external walls in their natural colour then a
clear wood treatment should be applied.
Special Offers and Show Deals
Any special offer or 'Show Deal' which
may be indicated to any prospective customer at one of our show
stands is only available during the time period quoted by our sales
staff on the day. Any special offer or 'Show Deal' is solely
intended as an offer to sell a specific structure or product at the
promoted price during the quoted time period and is not available
outside of the quoted time period. Any special offer or 'Show Deal'
is offered on a show by show basis and it cannot therefore be
assumed that any special price will be available at any other time.
Terms and Conditions
1. Damage or Loss in Transport.
In case of damage or shortage the buyer must notify Garden Exteriors
Limited (the Company) within three days of receipt of the goods.
2. Warranty.
The buyer shall satisfy himself as to the suitability of products
purchased from the Company for its intended use on
delivery/installation. Non suitability must be notified to the
Company within 48 hours and in writing within seven days.
Wood is a living moving product which responds to atmospheric
conditions. With the best will in the world we cannot guarantee that
every panel or strut is never going to crack or move with age.
Whilst every possible care will be taken to supply goods of the
highest quality the liability of the Company for defects and
consequential loss is limited to the warranty condition issued from
the manufacturer of the component parts. the Company reserves the
right to change the supplier of component parts without notification
so long as this does not change the overall essence of the product
ordered.
3. Goods Supplied in Accordance with Order.
Only those goods stated on the order form will be supplied in
accordance with the order; the goods are those items shown on the
order form that have:-
Been signed for by the customer thus establishing a contract to
supply the goods as stated.
Been paid for.
Only those items that are clearly marked 'Free of Charge' or 'F.O.C'
will be supplied without charge.
Any goods not ticked and paid for form no part of this contract and
will not be supplied F.O.C under any circumstances.
4. Carriage.
The Company shall choose the method of delivery of goods to the
buyer and reserves the right to charge extra for delivery in the
following circumstances.
Where the buyer specifies the method of carriage to be used.
Where delivery charge is agreed with the buyer.
Deliveries to offshore islands, i.e. Isle of Wight, Channel Islands,
Ireland and Scotland, different delivery rates apply.
5. Buyers Responsibility.
All buyers are responsible for ensuring fire extinguishers are
available when using the Garden House. Under no circumstances should
the Garden House, when using the Barbecue/Fire, be used by persons
under the age of eighteen years of age unless they are fully
supervised by a responsible adult.
When the barbecue/fire is being used, under no circumstances should
it be left unattended. All buyers rights are waived if this is not
done.
If not using the Garden House for any period over a week, the
Company advises the purchaser to open the windows to allow air to
circulate.
6. Deposits and Cancellations.
The Company requires a deposit when any order is placed. The client
may cancel any order by contacting the Company by telephone, fax or
e-mail within 14 days of the order date. Any such cancellation will
be subject to a £100 administration charge. Cancellations requested
after 14 days have elapsed since the order was placed will result in
the forfeiture of any deposit paid up to a maximum of £600.
In any event cancellation of any order must be confirmed in writing
within 7 days of any telephone, fax or e-mail notification.
7. General Maintenance.
The purchaser, by signing the Order Form, acknowledges full
acceptance of the Terms and Conditions of this contract,
particularly the following basic instructions on how to maintain the
goods.
The purchaser should always ensure:
That Garden Houses are preserved with a good quality wood preserver
at least once a year.
That the ventilation pipes are kept clear at all times.
That once the barbecue/fire has been cleaned of ashes all cooking
apparatus is wiped down with something like sunflower oil.
That in geographical areas that are generally considered prone to
extreme weather conditions we further advise that you take
professional local advice on the care of your product.
We cannot be held for damage or deterioration of your product due to
misuse and lack of care and attention. i.e. not preserving the
structure.
8. Deliveries.
The Company will endeavor to deliver/install all goods as purchased
within a reasonable period of time. |
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